Banco De Oro Find Ways. What Ways?

June 26, 2008 · Filed Under All Entries, iRonnie

I do not mean this to be a smear campaign. I just really can’t contain my disappointment with Banco De Oro’s system. The only proof I have that they find ways to serve their clients is their extended banking hours. Sadly, the three counts of personal discomforts I experienced transacting with them over shadows this fact.

Instance #1: ATM Account
I opened an ATM account with them and decided to apply it for online banking. They told me that application can be done on the internet. So I signed up when I arrived home only to discover that after filling up the online form, I have to print it out and submit it to any of their branches. Unfortunately, I don’t own a printer. So I thought that I’ll just go to the bank to ask for a form and fill it up there. They have no form. They told me that application can ONLY be done on the internet. So I looked for a computer shop, had the form printed out, returned to the bank to submit it, and they informed me that I just need to wait for an email informing me that my online banking is activated. That email my friends took three weeks…

Instance #2: Personal Loan
I accompanied a friend to complete the requirements for his approved personal loan. He decided to submit it in Cash & Carry and chose to open an account (with Cash Card as another option) to claim the money. However, after much discussion about payment methods with the bank personnel, he realized that it is more convenient to get it through Cash Card instead. Unfortunately, we have to apply for it in Mall of Asia. So, we went there and experienced another dissatisfactory service. They could not find in their system the details pertaining to the loan and when asked if they could call up the loan officer who contacted my friend, they said that they could not do that. So my friend had to call up the guy using his own cellphone and ranted his heart out. After much ado, the cash card was issued and he was told that the money will be credited after 3 working days which was supposedly last Monday. He won’t be getting it until Friday!

Instance #3: Credit Card
To cut the story short, I had four credit cards from different banks and BDO is the only bank I heard of that requires a credit card transaction slip as application requirement.

Have you experienced something similar with them or have they managed to stood up to their promise of finding ways that will work for you?

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Comments

95 Comments on "Banco De Oro Find Ways. What Ways?"

marhgil on Fri, 27th Jun 2008 2:20 AM

their support really s*cks. I can relate to your story.

jane Reply:
February 21st, 2012 at 4:14 PM

yeah me too. it was definitely easier to open an account in BPI, plus the employees were nice, not surly like the ones in bdo. bitches.

bluep on Fri, 27th Jun 2008 9:25 AM

naku kapatid. Ako I had a bad experience with Union Bank naman. Iboblog ko pa nga yun. I am so angry at the manager because of her unprofessionalism. kainis.

bluep on Fri, 27th Jun 2008 9:26 AM

wala ako masabi sa bago mo theme nyahaha astig talaga. salamat kay blog almighty LOL

iRonnie on Sun, 29th Jun 2008 5:49 PM

MARHGIL,
disappointing talaga. i was expecting a good service from them especially aggressive sila ngayon sa market. hayy..

BLUE,
wala na bang matinong bangko sa pilipinas? lolz

Marc marcos Reply:
July 22nd, 2010 at 8:51 PM

ask ko lang if puwede ba ang inter-branch withdrawal with bdo…tnx

charles13 on Tue, 29th Jul 2008 8:36 PM

ako banco de oro na debit ako sa knila, ay nko dahil other bank ang ginamit ko atm bumilang ng buwan hanggang ngayon wala pa na debit ko kainis nga. client pa naman ako ng BDO pero pag other bank na pla transaction mo super tagal……

iRonnie on Fri, 1st Aug 2008 1:11 AM

Charles,

I’m sorry to hear that. Sana naman maayos na iyang problema. Mas stressful yan kasi bad service na nga tapos nawalan ka pa ng pera.

Thanks for leaving a comment and feel free to visit back. Have a great day!

~ Ronnie

hillary on Sun, 3rd Aug 2008 7:47 PM

well, u guys should consider d policies of the bank itself.. u shouldnt rely on whatever u think u should.. pag d nga talaga sanay mag bank.. haayzz..

for me , banco de oro is no. 1.. aside of having low interest in credit cards, they also have d lowest interest in loans…

Shaine Reply:
April 26th, 2011 at 9:19 AM

..And not just because a person is complaining doesn’t mean they do not understand bank transactions. We’re talking about customer service. Banks use our money, so we are their clients. They are not the boss. We use their service, and we expect excellent service from them.

IT Engr-OFW Reply:
February 6th, 2012 at 6:19 PM

Mag-icip ka sis….e walang kuwenta yan BDO..biro mo nag-loan ako 100k. tpos 1mon na wala pa, then nalaman ko denied ako. dhil 5mos p lng ako sa bgong company ko dito sa saudi..di yata nila nakita na 8yrs na ako dito sa previous compny ko dito din sa saudi..mga gunggong. then sasabihn nila after 6mos ako pwede, so 1yr na ako nun..may pera naako nun. kaya nga ako nanghihram need ko..so kung after 6mos..di ko na kailngan.

iRonnie on Sun, 3rd Aug 2008 8:33 PM

Hillary,

interest rates is not the issue here. i agree, they have the lowest rates. what i am sharing here is how unpleasant my banking experience was with them.

may instance #4 pa nga ako where in 6th ako sa pila pero na serve ako 30 minutes later pa.

hindi naman sa hindi ako sanay mag bangko, hindi lang kasi ganito ang experience ko with other banks I have account with.

Weng on Tue, 26th Aug 2008 5:05 PM

On Instance No. 1: Yes. I cannot, for the life of me, understand why they can promote ebanking and through-email-’contact us’ but they cannot accommodate online applications.

iRonnie on Thu, 28th Aug 2008 9:41 PM

WENG,
oo nakakatawa talaga. kaya ka nga naga-apply for online banking kasi di ka nga makapunta sa bank. pif!

thanks for dropping a comment. feel free to visit back.

mike on Mon, 1st Sep 2008 11:07 PM

yung dad ko nagapply ng credit card sa bdo last year and until now wala pa din kaming balita if approved ba siya or hindi (so obviously denied siguro un). hindi naman namin macheck kasi my father is working abroad. twice a year lang siya andito sa pinas. and bdo told us that he should be the one doing the follow-up on the application.not my mom or anyone. ang hirap talaga magapply ng credit card pag ofw pero yung ofw din naman ang mas madaming pera pambayad kesa mga local workers. no offense sa mga local workers. and comment on their atm, i hate it! i used to have an account at bdo but i decided to close it kasi ang haba ng pila pag magdedeposit or magwiwithdraw ka. so far un lang naging experience namin sa bdo.

iRonnie on Thu, 4th Sep 2008 10:28 AM

Hi Mike,

i agree with you regarding the line. i did an over the counter deposit once and siguro mga 6th or 7th ako sa line pero it took me more than half an hour of waiting (standing) for my turn. how inconvenient di ba. kasi isa lang ang teller. naman naman!

Anyways, thanks for the visit and feel free to visit back. Have a nice day.

iclee on Fri, 5th Sep 2008 5:18 PM

I have an EQ card but unfortunately they were bought by BDO. After that service went spiraling down. Cases in point:
1. I paid peso cheque for my dual currency EQ card OTC in BDO. It takes 4 days for payments to be posted. 3rd day I called to ask that payment be monitored as I was leaving for the US. Long story short, stupid teller posted my payment to my peso account instead of dollar. Ergo, parang wala akong bayad sa dollar when i fact, I overpaid by at least $100 para wala sana akong problem sa US. Declined card ko. I called they hotline using my cell (roaming charges amounting to 4K) to demand an explanation and for BDO to rectify their error. Weekend, wala daw yung boss who can approve. It tooks several screams of WTF and stupid A..holes before they called me back half a day after to tell me it has been reinstated. Unfortunately, I was already driving to the airport for my back to Manila flight.
2. In Manila, I called BDO hotline, asked for increase in credit limit which will take 3 weeks to process. Faxed the required letter and waited 3 weeks. Called to ffup after 3 weeks and surprise! They did not get the letter and I asserted that the CSO I spoke to promised she will process and give me a call in case of any issue. I demanded for an email address instead since who uses fax nowadays? They gave me one but after 3 outgoing mails, they confirmed receipt. Again, I waited and assumed they were processing it. After a week, they claimed that I needed to fax the email to them. I was enraged because it seems emailing to them meant faxing the document. I requested for ALL their fax numbers and deluged all numbers with my document. I also demanded that a processing time should be shorter since we had been playing ping-pong for more than a month. I finally got the increase in 3 days but the stress factor they gave was worth more than the 45K increase to my credit limit.
3. I went to Silver City BDO and inquired if I am better off switching to BDO Gold card instead of retaining my EQ gold. They simply were too stupefied to give me a rundown of the benefits. They can’t even market their products well.

So, “we find ways”…..yeah, BDO certainly and without a doubt finds ways to harass and disservice clients.

iRonnie on Sat, 13th Sep 2008 12:42 PM

hi ICLEE!

wow that’s a long story of disappointment… anyways, i do hope that they find ways to improve.

thanks for dropping a comment and have a great weekend! feel free to visit back.

mandy on Tue, 21st Oct 2008 9:06 AM

I was once a loyal EquiPci Bank depositor and sometimes I used to market this bank to my colleagues, friends and relatives because of their great service… that was BEFORE the merger with BDO. But today thats its already BDO and adopted their BULOK system which I hated so much, makes me very stressful everytime I go and transact to this bank, I’am having second thoughts if I should still maintain my account or I should go to another bank, huh!…. Thanks to their employees’ ( old EquiPci Bankers) if it’s not for them am moving out really pero tignan ko lang kung hanggang saan pasensya ko abutin hehehehe….
I would like to share some comments and I wish it could reach the top management of BDO so that they can rectify some of their policies which I think ha nasisira sila dahil dito…..
1. With regards to their ATM System… Sana maibalik yung paggamit ng fund transfr facility thru ATM machines para mas mapabilis ang banking system sa kanila kahit enrolled or di enrolled yung account eh pwede kasi mas convenient yun para samin na parents na me pinag aaral sa manila na anytime need nila pera eh pwede kami transfer lang sa account nila anytime of the day without going to our branch of account, especially na malayo kami dito at me mga katabi lang naman atm machines sa kalapit na lugar namin. Am so Bwisit nung BDO system ang inadopt….bumagal lahat ng galaw pati kami nadamay… Tas pag nagpunta ka sa branch mag interbranch deposit kahit 20kms lang ang layo me charge na naman…gastos nanaman…. samantalang kung thru ATM machine eh mabilis pa sa alas kuwatro. menos gastos pa…… Sobra greed sa kwarta ang banko nila ngayon… charge sila ng charge bawat galaw mo, kainis… maawa naman sila sa mga maliliit na depositors……

fifi Reply:
March 11th, 2009 at 6:06 PM

ang alam ko walang bayad ang inter branch deposit ang alam ko inter regional branch deposit ang meron!!!! pero from the start i became client of BDO wala naman akong nalaman na may bayad ang inter branch!!!! ask ka sa BDO if you are really a client of BDO!?!?!?

anne Reply:
July 11th, 2011 at 6:09 PM

anne Reply:
July 11th, 2011 at 6:18 PM

I’ve been a client of BDO for the past years po and meron talaga 100 pesos charge for the inter branch transactions. I opened my acct @ Angeles City Nepo Mart branch pag super haba ng pila sa branch na un I go to the other BDO branches sa Angeles City (usually ung near Carmelite Monastery) at meron po tlgang charge..(without the super daming exclamation points and questions marks…dot dot dot lang…hehe…chill lang po)…nagswitch kc ako sa BDO (from BPI) kc sa super haba nyang banking hours even on weekends,maliban dun,wala ng mgndang side..kya cguro back to BPI na lng..ung friend ko nga na close account nya in less than a month kc hindi enough maintaining balance nya,ok kasalanan nya un,pero without prior notice agad agad lng cla magsasara ng account,so cguro sa umpisa lang cla ok….kung meron ka man transactions sa BDO be extra early,super early pra d ka abutin ng super bagal na service ng mga teller na usually nagdadaldalan muna bago pa tawagin next client….cguro bye BDO na lng and hello BPI again…thanks po sa blog na to it’s very useful, akala ko kc ako lng napeperwisyo sa system ng BDO,madami din pala

mandy on Tue, 21st Oct 2008 9:11 AM

please find my blog oct21, 2008 at 9:06am…… thanks

Annika Rei on Fri, 24th Oct 2008 10:46 AM

I’ve a nasty experience with my BDO debit card. I tried to purchase a Brainbench online certification which costs 14USD. After entering my debit card details on the payment form and submitting, there was an error in processing transaction. A couple of days later, I found out that the amount of Php695 was deducted from my savings account and was wired to BrainB. I emailed Brainbench customer care and they said no such amount was transferred to them. They said my bank declined the transaction. And yet it clearly reflects on my BDO statement that the amount was wired to Brainbench. And now the mystery still remains: where did my money go?!

Edith on Thu, 27th Nov 2008 12:29 PM

Edith Galanay Mamaguin

Well i want to write you with these system issue of Banco De oro. I had 3 times expersience with this online sytem with you guys that i send the money for an emergency . I sent around 12 noon expecting they would get it there in One or two hours yet my sister who was waiting there at Palapla cavite branch was told that it was not credited and ask me about it. I was so angry because my business need that money for the banks payment. Then when i called the office here in Singapore that it was credited only 9pm that day.

Please people if you promise some good service deliver it. It may not be your fault as you claim but as long as you know that it was credited from the country of the sender then you shoul have an alternative to pay it on time. or at least you have an insurance for us.

If service is what we are doing lets do with style, Deliver it to your costumer. That was 3rd time…hope it will not happen again. Thanks…

Oh dear so you dont accept that many of us pala was having trouble here.

Francis R Tupaz on Sun, 7th Dec 2008 12:47 AM

BANCO DE ORO sucks BIG TIME, I have an ATM with dual account (Checking and savings), I had it replaced because it got stolen and specifically told them that its a dual account. So the day came when I picked up the ATM and unfortunately the bank was off line so I wasnt able to try it. After a week when I was going to use my ATM already I found out that the ATM was inactive. I called my branch and the person mentioned that she found out the following day that my ATM was inactive but never bothered to inform me!!! So CUSTOMER UNFRIENDLY.

Second, I went to megamall to buy 1k USD for my trip to Hongkong but when I got there the branch refuses to sell me dollars because di daw yun branch ko!!! Its not as if I don’t have an account with the same bank iba nga lang ang branch!!!

ONLINE BANKING? CONVENIENCE? Sa BANCO DE ORO invconvenience YUN because after filling up all the info in their website you need to print it, bring it to the branch and wait for 5 days!!! San ang convenience nun? I have 3 banks and so far BPI is the BEST, next to my Metrobank. I use to love Equitable pero nung BDO acquired it everything just collapsed. BDO? I WILL NEVER REFER TO ANYONE,I just keep my banking there kasi mabait yung branch manager that I have an account with but if it weren’t for her tagal ko nang isinumpa yun

Mary Jane on Thu, 11th Dec 2008 5:42 AM

Hi! I found your blog when I was looking for BDO’s customer support number. Tried calling the number I found at t their website but it didn’t work. I didn’t know that I’ll ever say this but BDO’s service really SUCKS big time!!! Why? Here’s my story: I am a virtual assistant so I have clients that pay me online. I use XOOM. I have a peso account at BDO. So far when I used Xoom’s cash pickup option everything worked fine , not counting the 15-20 mins. I wait for my money to be released by the teller, everything worked fine. Now, I decided to try using Xoom’s bank deposit option. You know what? Until now the money hasn’t been transferred to my BDO account even though BDO has received the funds already!! Everytime I go to the branch of the bank I have an account they keep telling me to come back because the money isn’t available or it hasn’t been deposited to my account yet!! So where is the money? My client is really irritated and annoyed with BDO’s service already. I’m so embarrassed of the way BDO’s system works! As in nakakahiya talaga! I mean it’s not like that in other countries. FYI, Xoom has transfered/deposited the money to BDO last Dec. 5th pa, so its Dec. 11 na? Where is the f”ucking money na? That’s what I really want to know because my client won’t pay me again unless the funds are returned to him.

Martin on Fri, 2nd Jan 2009 12:40 AM

BDO’s ebanking to me is not that user friendly.. That’s my opinion. In I observed that some parts of their ebanking system has bugs.. I can’t pay my father’s Sky Cable bill. After clicking submit/confirm, nothing happened. BDO should consider this problem if they really do find ways. Customer support should be considered top priority. I’m disappointed..

Shaha Reply:
September 3rd, 2009 at 6:48 AM

I think BPI is much better when it comes to online banking. My cousin is a BPI account holder, he always use online banking in sending money and paying bills so far no problems encountered. BDO sobrang bulok system sayang na sayang bakit naki pag merge ang EQUITABLE sa kanila. Ang ganda ng service ng EQUITABLE dati. Ngayon wala na. Ang konswelo de bola lang ng BDO long banking hours at open ang ibang branches pag Sunday. Majority pa dyan mga tellers suplada

iRonnie on Mon, 5th Jan 2009 9:35 AM

Hi Guys!

I’m sorry to hear that madami tayong nakaka experience ng inconvenience. I think in general, customer service should be taken seriously here in the Philippines.

ai on Sat, 31st Jan 2009 10:01 PM

BPI..the best..particularly BPI express.. same day un application and card acquirement.. unlike BDO which took me 2 weeks before i can get the effing card.. BDO sucks big time

mayang Reply:
February 3rd, 2009 at 1:59 AM

i am planning to open an account at BDO after reading your stories i think i have to think twice! thanks guys!

D on Wed, 11th Feb 2009 8:13 PM

They don’t seem to take their customers seriously. I authorized a transfer a week before. They said there was a problem and that they would send an email regarding the case.

Excuse #1 for day 1 of not sending email:
Down po internet namin.

Excuse # 2 (after not sending it the next day and not updating me at all):
Sorry im at home na.

It’s day 4 now (not including the weekend) and nothing. Seriously, am i running a day care? Do i have to wipe the poop from your ass as well just so that you give a shit about the business I give your bank?

shey Reply:
March 5th, 2009 at 9:13 AM

naku… poor service talaga. I am now trying to access my account thru their very slow and hanging internet banking. tapos session expired na. tawag ka naman sa hotline… walang sumasagot. sayang talaga ang oras ko dito…
they will be charging inter-branch withdrawal/encashment amounting to PHP 200 per transaction even without any improvement on their poor services…. BDO clients should FIND WAYS on BDO inefficiencies. lipat ko na nga lang account …

fifi Reply:
March 11th, 2009 at 6:20 PM

ano po bang encashment nyo sa BDO, inter-branch lang ba within the same area code or inter regional which simply means different area code (area code same as to telephone area code)? kung nag-encashed kayo ng different area code at dollar account pa talagang may 200 pesos charge…pero kung inter regional encashment at peso account lang naman 50 pesos ang charge nila…..dapat i ask nyo kung bakit kayo nagkaroon ng charge at hindi tatahimik na lang kayo tapos magtatago kayo sa blog ng reklamo……di ba!??! kapag tinarayan kayo ng teller pwede nyong sabihin agad sa supervisor nila para magkaroon ng disiplinary action……if you’re really smart one you must know what to do…just concern citizen!!!

de guzman Reply:
February 1st, 2010 at 9:22 PM

wala! bulok talaga ang BDO! ang haba haba ng pila parati, pag nag open ng atm acct. weeks ang bibilangin before makuha ang card, ang susungit pa ng mga tellers, ni report mo na nga sa mga supervisors, alammo kung ano sinabi? PASENSYA NA PO KAYO, HAYAAN NINYO AT KAKAUSAPIN KO…..siguro kaya mahaba ang pila pag nag tatransact ka sa kanila kasi may CELLPHONE LOADING services ang mga tellers ng BDO, as in kasama yata yun sa kanilang services

pompom on Mon, 16th Mar 2009 11:15 PM

hey, if ur really pissed, why not close ur account?
i think HILLARY (at the 3rd or 4th comment) is working for a certain bank, he/she knows the policies, it is hard to transact with BDO because the person in front of you in line has toooooo many payments/deposits/transfers or whatever they call it. hehehe i think the teller doesn’t want to have a problem by the end of her/his night, like having a hard time trying to reach you, just to correct/give you ur change/ask u for the sobrang money he/she gave u.. God speed pare!

iRonnie Reply:
March 17th, 2009 at 1:23 AM

hi pompom,

then i guess they should train their tellers more or add tellers in order to speed up the line for God’s sake. it’s a shame to see only one or two tellers accommodating a very long line.

metrobank also have lots of clients but i have not experienced such pain when transacting with them.

i admit that BDO have a lot of good products that’s why i opened an account with them in the first place. that is why i feel sorry that i have to consider closing my account because of their poor system and some untrained personnels.

pmb on Wed, 18th Mar 2009 9:58 AM

im planning to open an account sa BDO kc tapat lang namin. My account n ko sa BPI ,HAPPY naman ako kaya lang malayo ang BPI Family branch for me to deposit thats why i decided to open a new account with BDO, PERO SA MGA COMMENTS NYO, ayoko na. Tnx sa mga comments

jeanne on Thu, 9th Apr 2009 2:03 AM

naku mabuti ok pla ang bdo sing…

Albert Serote on Fri, 17th Apr 2009 11:09 PM

Hello Rolette,

I may be able to help you… contact me albert_serote@yahoo.com.ph

VODKA on Sun, 10th May 2009 9:31 AM

ang hina naman… close nyu na accounts nyo…. If u feel any discomfort that could kill u then get out of the way. wag nyu na patagalin mga pips d naman cla affected eh.. dami banks dyan, kaso pili kau ng malalaking bank baka ma tyugi pera nyo.. heheheheh… puro galit tao dito ah.. heheheheh…. close na…na…na… account. heheheh…

—-anger management.com

VODKA on Sun, 10th May 2009 9:36 AM

hi ironnie! galit ah.. heheheh … go big brother!!!!! yoyoyo! keep on finding ways to fall in line…hmmm….. slipy na eh… wag syadong high-blood pogi mo pa naman naka side view..tsaka naka bow down..nice.nice.nice. mwahahha.. xoXOXxoO

Dinah on Wed, 13th May 2009 4:39 PM

Find ways to irritate us to death, most likely!

lani on Thu, 14th May 2009 11:18 AM

Regarding nmn s BDO jCB 4 gives card, last March 13 2009, I paid my bills which is due on the 15th. Then, last March 17 I tried to call 6318000, they said they were experiencing system enhancement therefore I send my payment slip thru fax. Then, March 21, I received a billing statement, it says n my late payment fee aq n 300.00. so, 2mwag ul8 aq s 6318000, they said i-rereverse dw un kc system error dw un,, know wht ung 300.00 turned into 1200.00 n, they always keep on promising for reversal peo wla, so every bill date q, ngk2roon ng 300.00, pro wen i call bdo 6318000 sv nla, i dont nid to pay un, kya lng ung nndun un s SMS-SOA q plge… KAINIS TLGA!! until now wla reversal.. does anyone experienced that?

lani on Thu, 14th May 2009 11:20 AM

kainis tlga!!

kat on Fri, 19th Jun 2009 10:48 AM

may tanong lang po aq. plan q kc bumili ng laptop. pero ngiipon pa rin aq til now. wla nman aqng credit card. sabi sakin ng ksamahan q sa work, ngagamit nia ung BDO ATM card nia in shopping online.. How does that works? Pwde q rin ba xa gamitin pra ma-credit q ung laptop na gusto q sa isang store sa MOA? thanks..

maygirl23 on Sat, 11th Jul 2009 2:38 PM

Hi! Im checking just now about requirements etc in BDO kc Im interested to open an account with them. Actually, dati ako sa EPCI which was so great but before nagkaroon ng merge close ko account kc mas convenient sakin yong PNB until now though Im still interested sana to open another account with another bank, na supposedly sana BDO kc mas madami ATMs nila khit saan until, i got interested to read this site and found out the very bad customer service tsk2 I change my mind right away reading such things tsk2 … Thanks for sharing such and enlightening me.

lareng on Sun, 12th Jul 2009 9:38 PM

not knowing from 800 to 5000 pesos n pla ang maintaining balance ng BDO peso account,,so u know what? they just closed my account.. without any notice, sabi ng teller upon visitng the bank lng daw maiinform. so un feel free nmn sila na iclose ung account ko.. saya saya db

Judith on Tue, 14th Jul 2009 3:16 PM

I have a BDO ATM card…can I use in paying my air ticket online?
Actually I only used by ATM while i was in Philippines, I’m outside of the country right now but is it possible to use my card in paying online purchases?

Lani on Tue, 21st Jul 2009 3:56 PM

I do have experience with BDO JCB 4Gives credit card. It’s been 4 months since I request for four (04) late payment reversal. This reversal occurs last March 19, 2009, I paid my bill before the due date but bcoz of system migration, I was billed for late charges of 300.00, until this became four (04) 300.00. BDO CSR keeps on saying that it still on process, I sent letters thru fax and email but until now nothing happened, I already paid it all, hoping that it will become over payment. Unfortunately, my card will be expire on November this year, but NOTHING HAPPENED. I HATE THEIR SERVICE.

bjornseo on Thu, 30th Jul 2009 3:59 PM

I have been using BDO for a lot of my transactions and I like their services but for online transaction I prefer using EON sa union bank lalo na when I am using paypal di kasi pwdi BDO debit card sa paypal eh sayang nga lang union EON debit card is the most widely used and recommended for using on online transactions specially with paypal

dodong flores on Wed, 19th Aug 2009 7:31 PM

My wife terminated her bank account with BDO last year because she was charged with dormant account charges. That pissed her off and she withdrew all her money from BDO to closer her account and transferred it to her Metrobank account.

trust on Mon, 28th Sep 2009 11:08 PM

Have you been terminated from your work with BDO?
I have known managers who endorsed credit card to the bank. when card holders did not pay their cards, they terminated the manager. many cases filed at NLRC are with the same nature. kawawa naman yung mga managers na nanggaling sa mas mabababang rank na naging managers dahil sa kanilang pagsusumikap mag trabaho ng maayos. nag endorse lang ng credit card, dumaan sa credit investigation, ng di sila makasingil tatanggalin ang manager. eh yung mga nag credit investigate natanggal din ba dahil hindi siila nag trabaho ng maayos? sila nag aprub tapos dahil hindi sila makasingil ganun na ang gagawin nila! please email me and lets join forces na labanan ang kalokohang ginagawa ng management ng BDO.

iRonnie Reply:
September 29th, 2009 at 9:29 AM

no i didnt work for them but thanks for the heads up. i have a friend who will be joining them soon.. i’ll advise him about this. sasabihin ko wag syang mag endorse ng mga credit cards.

if it is true, then it is unfair. i guess it is beyond anyone’s hand kung di makapagbayad ang mga client. pero of meron mang dapat managot, tama kang yung mga nag CI dapat yun.

i hope such cases can be resolved.

kHRISSY on Tue, 29th Dec 2009 10:39 AM

bdo cash and carry sucks. they were asking for too many ID’s to get a remittance. the first issue was the signature in which case i submitted 2 valid ID’s, when I spok with another officer, she wants me to provide more ID’s sheeeez too much inconvenience. How many ID’s can one person carry at a time.? ( I already presented like 4 ID’s but theyt would’nt accept, I even have a bdo account where they can check my signatures.

I went to MOA BDO instead. and viola! I got my remittance by presenting just 1 ID. I dont know what is wrong with BDO CASH AND CARRY, but one this is for sure BAD CUSTOMER EXPERIENCE, POOR CUSTOMER SERVICE!

I WANT TO CLOSE MY BDO ACCOUNT, NEVER HAD ANY INCONVENIENCE W/ MY OTHER BANKS

len on Thu, 14th Jan 2010 11:20 AM

i was planning to open a savings account in bdo tomorrow. thank God chanced upon this article. maybe i’ll try bpi instead. thanks!

RICHARD on Fri, 15th Jan 2010 12:01 PM

Hay naku!!! BAD as in veeeery BAD experience sa credit card application. Application processing is veeeeeery slow! Sabi nung employee when I applied, 2 weeks processing daw, pero 2 weeks pala receiving pa lang ng application! They asked me for an additional payslip and sabi additional max of 21 days processing daw! THE HECK!

Tapos dineny nila application ko for some unknown reason and I wasn’t even informed! Nalaman ko na lang yung status when I followed up. Kumpleto naman requirements ko and all it seems that they also UNDERESTIMATE yung paying capacity nung tao. I am only 22 kaya siguro nila ako dineny but I have a stable job for almost 2 years sa isang multinational company and I do receive quite a decent salary. Kaya nga ako nagaapply ng CC to build up my credit identity tapos dineny nila! Kung kelan pa naman ako ginanahan magapply ng CC, saka ko pa naexperience ang WORST SERVICE EVER!! Blessing in disguise hindi ako naapprovan, super wala palang kwenta yung service nila maccharge ka pa for delayed bills nila! Katagal ng processing tapos wala ka maaasahan! THEY REALLY SUCK BIG TIME!!!

I think I will try Citibank and BPI instead! Dun sa mga nagbabalak sa BDO, THINK THRICE NOT TWICE! Promise, you’ll regret your experience! Bagay tag line nila… “We find ways…..” ….ways to get out of the bad!

Geng on Sat, 30th Jan 2010 10:20 PM

Pagdating ng araw… BDO na lng ang bank sa Pilipinas dhil isa sia binibili ni Sy ang bank dito sa Pinas.

Geng on Sat, 30th Jan 2010 10:21 PM

Pagdating ng araw… BDO na lng ang bank sa Pilipinas dhil isa isa binibili ni Sy ang bank dito sa Pinas.

tasha on Fri, 5th Feb 2010 8:13 PM

sana talaga maayos un serbisyo nila.Sa ganun di madismaya mga customer nila at lumipat sa iba.haaayyyyyyyyyy…..

aino on Sat, 20th Feb 2010 10:08 PM

napakawalang kwenta ng bdo… wlang kwenta hotline number nila

BDO Officer on Sun, 14th Mar 2010 5:07 PM

May I ask you guys to file a formal complaint to our customer service hotline (+632 631 8000) so we can properly handle all your complaints and reprimand the negligence of our officers.

ATM Incident, that’s why it’s called an internet banking facility everything can ONLY be accessed through the internet.

PLoans Incident, might want to complain in writing the Loans Officer who processed your friend’s application to identify the negligence that happened.

Credit Card Transaction Slip as a requirement, it’s one of the alternative proof of financial status that BDO considers in approving your application actually it’s one of the leniency
we practice to help you with your financial needs.

Credit Card Application that was declined, maybe your credit ratio did not meet the credit standards, yes maybe you earn a decent salary from a multi-national organization but it does not guarantee that you are financially stable there are a lot of factors being considered in approving a credit card application especially we are being careful with our non-performing loans portfolio, minimizing delinquencies and exposure. We also have assets we need to protect like our employees and their families. You may apply again after six (6) months from your first application.

Lani on Thu, 10th Jun 2010 4:42 PM

BDO JCB 4 GIVES! I hate their service tlga!! I settled all the payments for my old credit card and at the same time expired n din, and yet SMS-SOA with membership fee and late payment dues still sending on my phone. I complained it since DEC 2009, I keep on telling their CSR that I NEVER RECEIVE new CREDIT CARD so how come I could pay for that, so CSR told me to IGNORE coz the account is closed but til now I’m still receiving SMS-Soa, therefore I called again at 6318000, they said they process dw but 7 months n 2. Anu b BDO? Twice ng inconvenience ang binibigay nyo.

Lani Reply:
July 28th, 2010 at 2:18 PM

Ronnie, help mu nmn aq…Do I need to go to BDO main branch personally!!

vanilla on Sat, 24th Jul 2010 4:39 AM

i opened an atm savings account at bdo. ang binigay sakin, debit card nila, para daw 2 ang functions. honestly ewan ko lang kung 2 functions talaga sya kasi ako ang gusto ko lang is a plain atm card… diba ang debit card walang interest??

okay sana, kaya lang pagkabigay sakin di sya naka envelope as in walang info about my account – ung card lang talaga. kelangan ko pang hulaan kung ano ang account no. ko. dahil 9 digits lang ung nasa deposit slip ko nung nagopen ako so nagdadalawang isip ako kung yun ba yun kasi diba dapat 10 digits??

about online banking naman, kelangan ko pang i- print ung email ko from them kasi di gumagana yung print option nila sa bdo site – kelangan nilang ayusin yun. so far sila lang ang bank na nagre- require ng printed document- such a hassle lalo na kung wala kang printer diba. dapat sila ang pinaka convenient na bank kasi sila ang supposedly no. 1 here.

iRonnie Reply:
July 24th, 2010 at 9:40 AM

Hi Vanilla! Their ATM indeed doubles as a Debit Card. Okay na din kasi convenient. You can use it at any store that accepts credit card so hindi mo na kailangang maghanap ng atm to withdraw. swipe it and mababayaran mo na binili mo. regarding interest naman, hindi ako familiar with BDO pero in other banks, their debit card earns interest kapag yung balance mo sa kanila reaches say 10,000php.

vanilla Reply:
July 25th, 2010 at 2:13 AM

thanks for your reply!

sana talaga mag- earn ng interest yun kasi i opened for my savings.

Paul on Wed, 28th Jul 2010 6:57 PM

Anybody who knows email address of BDO? I better write my complain there and post it here later.

kathleen on Tue, 31st Aug 2010 8:00 PM

ano ka ba? binandera mo na account number mo pati name mo, NOT SAFE. im telling you.

ako na lang ang sasagot since dati akong teller ng BDO.

hindi po PWEDE kase po automatically ang payroll account is account na ini-open sayo ng previous company para pasukan ng salary mo. kaya nga po payroll. if gusto nyo magpasok ng check, you need to open another account.
i know, that sucks. pero ganun po talaga.

beh on Mon, 6th Sep 2010 8:29 AM

is sm MOA-BDO branch open on sundays?

Francis on Thu, 30th Sep 2010 11:06 PM

I have a loan before with GE Money way back 2009. Cusotmer experience and service with GE.. excellent.. at par.. very friendly and efficient… I really have no complaint with GE.. every time I call to check the payments and remaining balance.. the reps came back with efficient and fast response.. transaction is done in just below 5 minutes .. Pero nung na migrate na sa BDO yung account namin due to merging.. dun na ang problema… they started charging me for late fees.. and my account was transferred to collections kasi delinquent payer daw.. sabi ko wait.. i’ve been paying my amortization every month and even higher than the required amount for the amortization and this is what i get.. yun pala every 10th daw ang due date.. sabi ko .. nobody told me about that … i just feel bad kasi malapit nang matapos ang payments ko and i feel na BDO is doing something to gain more from me… ang customer service.. putek.. parang ewan.. i started calling them kanina.. nasa RCBC pa ako.. nakapag bus na ako going to buendia MRT..nakapag mrt na at dumating ng cubao.. wala pa ring ni isa ang nakasagot sa simple inquiry ko kung magkano pa ang balance sa account… punyemas.. anong klaseng customer service yun… palighasa ang customer service nila naka outsource na sa Ventus at People Support Aegis… ayun sabi ng BDO mag send daw ako ng email requesting for reversal.. sana naman.. pero based sa mga comment ng mga tao dito.. parang malabong mangyari yata… yan talaga ang ayaw ko sa Pilipinas… ang pangit ng customer service…

reizel on Tue, 2nd Nov 2010 3:21 PM

gano ktgal bago ma-approve ang loan as bdo?

Badeth on Sun, 7th Nov 2010 10:14 AM

How can I complain about Banco De Oro Staff services?Branch Malolos Paseo congresso .Teller P**** A***** was very rude and discourteous

irma on Sat, 13th Nov 2010 2:30 PM

BDO staff sa along poor service, 11:00am an dun na ako, mag deposit ng check, tapos me question sa cheke verify daw sa branch na kung saan ako nag open, aba nag lunch na sila wala parin result, bigla na lang aklong iniwan sa desk na walang tao, hangang sila nagkakainan na. daan daanan na lang ako, at halatang umiiwas sa tingin ko, until 2hrs di ko na natiis inaproach ko na kung yun teller, take note walang tao sa customer service, para pumunta pa ako sa teller to get the check para ipull out na lang, so walang transacation akong natapos sa kanila. s__ t mga staff dun. ewan ko kung bakit at sino ang nag hire sa mga katulad nila. next time HR BDO paki screen naman maigi ng mga staff nyo, mukhang di alam ang gagawin.

Rico on Tue, 1st Mar 2011 2:32 AM

We Find WAITs!!!

BDO – Bagal De Oro

Anak ng pating, mamumuti ang mata mo sa bagal ng transaction sa banko na yan. Ang kukupad ng mga teller (or is it the system?). Inoras ko kada customer. Mabilis na ang 3 minutes sa kanila which for me is way too looong compared sa other banks, and take note, single transaction lang yan ha. Napansin ko din na nagtitipid sila sa tauhan, most of the time lalo na kapag peak hours, mga 2 maswerte na may 3 tellers lang ang nasa pwesto samantalang merong 4 to 5 windows naman.

Another thing, have you guys noticed that most of their ATMs are down during the 15th and 30th of the month (sweldo)?

BDO – Bulok De Oro

hola on Sun, 1st May 2011 3:18 PM

hej to all.. I just want to share something,, meron po akong ATM bank account sa BDO, na me laman na 10k before ako umalis papuntang denmark,, d’ko po sya nahuhulugan but I do really think active pa sya,, kse 10k peso ung remaining balance nya,, then I decided to open a new account again here in barcelona, same bank which is BDO,, pero bago ako ng open ask ko muna ung CBN company if pde ako mg open ulit,,sabi nmn daw yes,, so,, ngopen nga ako,, ngaun meron na akong new ATM and BANK book account from BDO,, but I feel sorry when I heard from my sister na closed na ung old ATM bank account ko,, so, now how can I get my money back.. if meron pong employee d2 ng BDO sana po matulungan ako,, I opened my ATM bank account in Grace park caloocan since 2007… if ndi po matawagan pansin ung hinaing ko, I will tell all the Filipinos here aboard not to open an account in BDO bank.. and I will pull out my money on that BDO bank in my new account.. thnak you very much…

neschick on Sun, 22nd May 2011 12:23 PM

yup.. super inconvenient talaga tong internet banking ng BDO. akalain mo they asked me to send a printed registration form with my signature from US to Pinas. kaya nga ako mag-oonline banking kasi you do it sa internet to save me some bucks in sending money to my family, eh ganito pa kelangan ko pa gumastos sending my form sa Pinas taz super tagal pa bago maasikaso. grrr ewan! kainis!

Steffi on Mon, 23rd May 2011 3:11 PM

I have just experienced really bad customer service from BDO. I opened a dollar account last year to hold my savings. I was ok with them until I asked for online banking access.

And then the shit hit the fan.

It’s a long story but I put every detail of their sucky service and preposterous demands on this blog post:
http://ifyouforgetme.wordpress.com/2011/05/23/newsflash-banco-de-oro-hits-a-new-high-on-sucky-service/

Let it be a warning to anyone who wants to open an account with them. Especially OFWs!

BDO NAPAKABULOK on Tue, 31st May 2011 2:54 PM

BDO sucks! Napakabulok ng system!

BDO MOA simpleng pag de debit lang di pa kaya? Ako pa ang namromroblema ngayon? Para magbayad over the counter? Pwede naman i debit nyo next payout dba? Kaya naman dba?

BDO ano ba ang mali? Ung computer/machine ba o ung mga tauhan nyo na tamad at walang alam kundi mag make up lang.

Ricardo on Wed, 13th Jul 2011 4:55 PM

Hah! I have exactly the same experience with the online banking registration. I waited in line at bdo for 40 mins. wanting to apply for online banking, only for the teller to tell me that they don’t have a form and I need to do it online. So I go home and go online, only to find out I have to bring the printed form back to the bank… which had me wait another 30 mins before accepting the form. Oh, and it took them nearly a month before it was approved.

My latest issue with them is last week I noticed that my credit card started getting declined for all my online transactions. When I emailed customer support about this, they told me they’d escalate my problem and get back to me.

After a week without any reply, I emailed them again, only for them to tell me that they’ve deactivated all BDO credit cards for online transaction and that I needed to use my virtual card now. So they just decided to do this without announcement? How about me needing to follow up before they replied to my email?

And more importantly, they said the virtual card can not be used for airflight or hotel reservations because these will need confirmation of a physical card.

Eh aber, ano ngayon gagamitin ko pang flight at hotel reservation???? Went back to using my BPI credit card… which I wanted to avoid using coz I have supplementaries also using that card.

Brian on Thu, 25th Aug 2011 7:07 AM

I am a foreigner and have a housing loan with BDO, in the past 2 months I have found myself in financial difficulties, last month I only paid a bit under half the monthly due amount then paid the remaining 2 weeks later, I have since been told that I cannot pay a part payment, I have to pay the full monthly instalment, ( I was told there system can’t except part payments) so if you are even p50 short of your monthly payment BDO will charge you interest / fees on the full monthly payment due, I was charged p1,200 for the 2 weeks that I was not able to pay the full amount, is this extortion on a full scale? I think yes!
I can now understand t when a Pilipino gets in a hole (financial trouble) no body lets them get out, they immediately get pushed back in the hole when trying to get out, even to a point where the bank stands on your head.
In my country the interest rate charged by the banks is 6.7% the interest rate here by the banks seems to be around 10.25% – 12% Here there is interest on interest, it’s up to you to as philipino’s to complain to the banks , back home we don’t let the banks get away with this type of behaviour , we protest immensely to the banks, the media loves such stories current affair TV shows love this.
Bdo is offering a promo of 6% but wait for it, it is only locked in for 12 months so look out guy’s

Brian on Thu, 25th Aug 2011 7:26 AM

I am a foreigner and have a housing loan with BDO, in the past 2 months I have found myself in financial difficulties, last month I only paid a bit under half the monthly due amount then paid the remaining 2 weeks later, I have since been told that I cannot pay a part payment, I have to pay the full monthly instalment, ( I was told there system can’t except part payments) so if you are even p50 short of your monthly payment BDO will charge you interest / fees on the full monthly payment due, I was charged p1,200 for the 2 weeks that I was not able to pay the full amount, is this extortion on a full scale? I think yes!
I can now understand when a Pilipino gets in a hole (financial trouble) no body lets them get out, they immediately get pushed back in the hole when trying to get out, even to a point where the bank stands on your head.
In my country the interest rate charged by the banks is 6.7% the interest rate here by the banks seems to be around 10.25% – 12% Here there is interest on interest, it’s up to you to as philipino’s to complain to the banks , back home we don’t let the banks get away with this type of behaviour , we protest immensely to the banks, the media loves such stories current affair TV shows love this.
Bdo is offering a promo of 6% but wait for it, it is only locked in for 12 months so look out guy’s

dino on Fri, 26th Aug 2011 7:53 AM

BDO is the worst bank ever!! that’s one of the reason i had to move my personal savings to metrobank and BPI. unfortunately i cannot transfer my payroll account. i tried to withdraw the max amount that i can in one transaction in one of their machines, unfortunately the machine did not dispense any cash and it was debited from my payroll account. so i went to the nearest branch, and i was just advise to call their customer service number!!! wtf!!! im already inside one of their branches! so i called the hotline and waited for like 10 mins before i got to talk to someone and i was advised the money will be returned in 5 banking days!!! bullshit di ba??!!! they’re system sucks and you pay for it??!!! i may not have millions but i hope rich and smart people realize that their cus service sucks bigtime. yeah they find ways….. the long way…. and the hard way!! i hope they get robbed everday

james howard on Wed, 14th Sep 2011 2:13 PM

PLEASE DONT KEEP ON ABOUT bdo, as look who is the owner of it,, yes the same owner as SM, and we all know that they are robbers there, one over charging, two not giving you you right change which is theft,, plus sell old dated goos, and making there own prices, and charging for a carton to put shopping in, please ask what happens to the CHANGE THEY DONT GIVE YOU ASK THE STAFF, AS THEY WILL TELL YOU ,,,,LETS TAKE THEM TO COURT……….

arci on Tue, 4th Oct 2011 2:15 PM

Yesterday I applied online for online banking, this time it can be done through the internet for real, although you had to activate it in one of their atms. I activated mine at around this time yesterday.

In their FAQs, it is written that the online account can be accessed 24hours after atm activation. Guess what? It still hasn’t been activated today yet.

miztahl on Mon, 26th Dec 2011 4:42 PM

Talk about ‘WE FIND WAYS’… yeah right! I went to BDO today to exchange a damaged (torn) 100peso bill. Your guess is right! BDO refused to take it, telling me to take my bill to BSP! I tried to argue about this knowing that banks are supposed to exchange damaged/old bills as per BSP rules but it’s impossible to argue with BDO tellers. I just decided to go to Chinabank and they were more than happy to exchange my bill. This was just one of the many BAD experiences I had with BDO. Thank God I don’t have an account with them anymore. They don’t deserve not even a peso from me. I’m very much happy investing with Chinabank. People there are very friendly and accomodating, from the guards up to the manager, regardless of the branch.

marjorie garcia on Wed, 4th Jan 2012 12:20 PM

pag ba cash pick up need tlga ng reference no.?kc yung account ko sa pnb ang gnmit ng ate ko pra mgpadala saken ng pera sa bdo..pls help!
and 1 more thing ang taray ng teller..nagchichikahan lng nman..

Kaye on Tue, 10th Jan 2012 10:59 PM

Hello po. Nag apply ako sa BDO just a week ago. and tomorrow I’ll be having my exam and interview. my idea po ba kau if magkano ung sweldo ng teller? Thank you!

Marianne on Fri, 2nd Mar 2012 4:08 PM

I have an Asenso Kabayan account sa BDO for 5 years, I am a seawoman. For 5 years continous ang remittance ko, and lahat ng savings ko dun nkpasok. Then I opened up a business so I had to withdrew all my savings and had to file leave of absence sa company ko pra ayusin muna business ko. Nung kinulang ang starting capital ko sa business, nagfile ako ng loan sa BDO to add sa capital. Well, kahit gaano kaganda ang SOA ko, denied pa rin ako, because wla rw ako work, hm naka-leave lng ako noh.. at 4 sure pgbalik ko ng barko, sangkatutak na pera n naman iaakyat ko sa kanila! Kya ung next contract ko, I transferred my remittance sa BPI, plus ung kita ng business ko.. Hay bkit kya nagiging ganyan ang management ng BDO, sobra sila IMPRAKTIKAL..

gb-joy on Thu, 8th Mar 2012 8:02 AM

Nakakatuwa, mag-oopen sana ako ng account sa BDO today, to read your comments here is a nice thing I did while on my way to City. Feeling ko kasi maganda sa BDO but I think its BPI parin pala or Metrobank. I guess. I could not say maniniwala pa rin ako sa sarili ko kasi @ first BDO na talaga ang balak kong pagbubuksan ng savings account… Pero mabiblame ko ba kayo? Ehhh thats what you’ve experienced and I am considering that anyway. Thanks to you guys.

Andrea on Sat, 10th Mar 2012 3:07 AM

Yuck!!i loathe hate despise BDO. Ang bobo ng mga teller pati heads nila.!!! I asked my immigration form to be signed by their bank for the purpose of my show money..ayaw mag sign ng mga pucha!! E gago pala sila e kung binigyan ako ng statement walang problema. Tapos binigyan na lng ako para di na daw sila mag sign..ANONG KLASENG STATEMENT YUN???PRINT LNG SA COUPON BOND!! TAKE NOTE WALANG LETTER HEAD. e kahit ako makakagawa nun ah!!eto pa.. NAGPABAYAD PER PAGE!!!anak ng tipaklong!! TO THINK HA NEVER SILA NAG MAIL NG STATEMENT OF ACCOUNT SA AKIN! Nagpabayad pa. 30pesos per page!! HOYYY BDO Napakagarapal niyo!!mahiya kayo sa sarili ninyo..DARATING DIN PANAHON AT MAKAKARMA KAYO!! LALO NA YANG BDO SM DAVAO!!mga teller nyo bobo..dapat typist na lng hire nyo kasi yan lng function nila.WALANG UTAK!!!

Raul on Thu, 15th Mar 2012 1:52 PM

Wag na po kaung magbubukas ng Account sa BDO kung ayaw niyo ng headaches. . ung Personal Loan ko na 20k lnag naman na-DENY pa -samantalang yung Payroll namin BDO at me savings account pa ko sa kanila na may 15k na deposit.
Tsk. .tsk tsk, ,, Sorry guys. .-We DON”T Find Ways.

jerik ramirez on Tue, 20th Mar 2012 5:16 PM

ang pinsan ko nakakaiyak experience sa Bdo,2 years na yung car loan nya, unfortunately nag arrears sya ng 3 months, nung may pambayad na sya ayaw na nila tanggapin, pinipilit pa sya papirmahin ng voluntary surrender, at ang worst pa freeze nila atm payroll account ng pinsan ko, grabe harassment, they truly find ways…para mangharass at makuha nila gusto nila.

Irene on Wed, 28th Mar 2012 1:47 AM

Grabe! kainis talaga! Bakit sila ganon? porque may auditor dun sa branch magiging strikto na sila sa policy? sana maging consistent naman sila. di man lang aku binigyan ng babala. mga 1 taon na kaya aku pabalik2x dun. kasalanan nila kung bakit sa simula pinayagan nila aku makawidraw kahit wala yung hinihingi nilang requirements db… kung sinabihan man aku nuon na yon dapat gawin, bat wala man lang follow up? Pagkatapos inapprove pa rin nila yung transaction. Akala ko okay lang. yon pala hindi. Naku! Mamamatay ata aku sa kunsumisyon. hayyy…

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- Irene: Grabe! kainis talaga! Bakit sila ganon? porque may auditor dun sa branch magiging strikto na sila sa policy?...
- jerik ramirez: ang pinsan ko nakakaiyak experience sa Bdo,2 years na yung car loan nya, unfortunately nag arrears sya...
- Raul: Wag na po kaung magbubukas ng Account sa BDO kung ayaw niyo ng headaches. . ung Personal Loan ko na 20k lnag...
- Andrea: Yuck!!i loathe hate despise BDO. Ang bobo ng mga teller pati heads nila.!!! I asked my immigration form to be...
- gb-joy: Nakakatuwa, mag-oopen sana ako ng account sa BDO today, to read your comments here is a nice thing I did...

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